What to expect in a VETASSESS interview?

Skills assessment: applicant interview

Sometimes Vetassess needs to conduct an interview as part of the Skills Assessment process for general professional occupations.

While not all applications require an interview, in some cases Vetassess needs to get further clarification by speaking to the applicant or their referee and it can help to understand the importance of interviews and why Vetassess conducts them.

Why officer conducts an interview

The assessment process involves several stages, including a thorough review and analysis of all the information available through the documents applicants have provided. Vetassess assessment team carefully assess qualification and employment documents against their relevance to nominated occupation.

As a part of this process, the assessment team may identify gaps in information. Vetassess assessment officer may also wish to contact you or your nominated referee to confirm the purpose of the role, skill level required for the position or the authenticity of your evidence. Vetassess conducts an interview to address these issues.

How officer conducts an interview

Interviews with applicants can be conducted by phone. Occasionally, an interview may also be scheduled via a video conferencing service.

The assessment officer will usually start the conversation by telling you the reason for their call. They will ask a few questions to confirm your identity before starting the interview and will ask for your permission to record the call.

They may ask you about the organization you work for and your daily responsibilities. This might lead to a range of questions about the skills and knowledge required to work in your occupation.

There is no specific pattern or set of questions for an applicant interview. However, the assessment officer will provide you with sufficient opportunities to elaborate on your role.

The main purpose of the interview is for the officer to understand the primary focus of your role, the skill level required to perform your daily tasks and the overall scope of your employment.

Six tips for an interview

If you are an applicant, here are a few things to remember about interviews for Skills Assessment:

  1. If you receive a call from your assessment officer, it does not mean there is something wrong with your application. Similarly, receiving a phone call also does not guarantee a positive outcome.
  2. If your assessment officer calls at a time that is not suitable, you can request a call at another time.
  3. If you are unsure of a specific question, you should ask the officer to repeat it or clarify their question further.
  4. Do not provide incorrect or false information. This may raise integrity concerns and adversely affect your Skills Assessment outcome.
  5. Providing clear, concise, and accurate information during the interview will ensure a smooth assessment process.
  6. It is VETASSESS policy that interviews with applicants are conducted in English and no interpreter is allowed.

Skills assessment: referee interview

As a part of the application, applicants are required to nominate a referee for each of their listed periods of employment.

In certain cases, the assessment team may wish to verify the employment by contacting your nominated referee by phone. Employment verification may also be conducted by email if you have supplied the referee’s official company email address.

The information gathered through employment verification is crucial and forms a very important component in arriving at the final assessment outcome. While nominating a referee, it is ideal to list someone senior to you, such as a supervisor or direct manager, or your HR manager. Above all, you should nominate someone who is familiar with your role and understands your daily responsibilities. We can’t accept someone who is at the same level as you or reporting to you as a referee.

It may help to speak with your referee beforehand and remind them that they may receive a call from us to verify employment claims.

Considering the differences in time zones between countries and busy schedules, it can be difficult to establish contact with referees. In some instances, we may conduct interviews with referees in their native language.

Common issues with interviews

In spite of our best efforts, our assessment team members often find they cannot contact the applicant or their referees on the contact details provided in the application. This usually causes delays in processing the application.

If your or your referee’s contact details have changed recently, don’t forget to provide us with your updated details. This will ensure a smooth assessment process if we have to contact you for an interview.


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